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Covid Resources

Branches Open

Covid-19: Business Resources
 

Safety Update: December 9, 2020: As an essential service, O Bee lobbies and drive-thrus remain open with ongoing safety protocols in place. This could change depending on statewide mandates and COVID spikes. Governor Inslee’s statewide order requires masks to be worn in all indoor public spaces. Please remember to bring a mask when you visit any O Bee location. Thank you. 

Safety is a priority. You will notice new safety protocols in place, such as limiting the number of people allowed in the branch at any one time. Please be mindful of your safety and the safety of our employees by following social distancing guidelines and other directives posted at each branch.

BRANCHES OPEN

Lacey: M-F Normal Hours. Sat. Drive-Thru Only
Tenino: M-F Normal Hours. Closed Saturdays
Tumwater: M-F Normal Hours. Sat. Drive-Thru Only
West Olympia: M-F Normal Hours. Closed Saturdays
Yelm: M-F Normal Hours. Closed Saturdays
Fern Hill: M-F Normal Hours. Closed Saturday
Point Ruston: M-F Normal Hours. Closed Saturdays

In-Branch Services

  • Deposits & Withdrawals
  • Check Cashing
  • Loan Payments
  • Cashier / Counter Checks
  • Debit Card Printing
  • Cash Advances
  • Shared Branching (Lobby Only)

Services NOT Available

  • Coin Machine
  • Coin Exchange
  • Public Restrooms
  • Coffee / Water Service

Some Services By
Appointment-Only

The following services require appointments:

  • Loans
  • Notary
  • Safe Deposit Box
  • New Accounts
  • Business Deposits
  • Savings Bond Redemption
For an appointment:
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Electronic & Low-Contact Services

In order to continue to keep our employees and members healthy, we are encouraging members to take advantage of our many excellent electronic and low-contact services as primary methods of banking. Consider accessing the following services for your banking:

  • ATMs (we clean the ATMs, but clean hands after of course).
  • Drive-Thru Windows (same as above).
  • Night Drop contents will be checked once a day.
  • Online Banking with Bill Pay and more.
  • Mobile Banking with mobile check deposit to savings or checking.
  • Telephone Banking for transfers and more 800-642-4014. Please note, our Contact Center may experience extremely heavy volumes during this time and wait times may be extended. We appreciate your patience.
  • Online and Mobile loan applications and payments
  • Skip-A-Pay for qualifying loans. Learn more. 

Ongoing Updates

We will post ongoing updates to this page, as well as Facebook and Instagram, as needed. 
At O Bee Credit Union, the health and welfare of our members and staff is a priority. We are closely monitoring the outbreak of COVID-19 in Washington State and we are committed to keeping you informed on the actions we are taking to prevent the spread of Coronavirus.

We are closely following guidelines laid out by the Centers for Disease Control (CDC) and the Washington State Department of Health (DOH) to respond to this potential threat and have encouraged our employees to review CDC recommendations to prevent the spread of disease. We have taken additional precautions to protect employees and members, such as accessing remote meeting technology and eliminating most business travel.

Take Care

Please remember: If you are not feeling well DO NOT ENTER branches, especially if you are experiencing a fever, cough or shortness of breath. Finally, it bears repeating; please follow CDC recommendations to prevent the spread of this and other viruses, including washing hands regularly, staying home and practicing social distancing if you must go out.

Thank You!

Thank you for your continued membership and trust. We are in this together. Stay healthy!


If you would like to speak with an O Bee representative, please call 800-642-4014 or send a secure message through our mobile app or via the Message Center with online banking.

Updated January 7, 2021

GOVERNMENT STIMULUS: ROUND TWO

Get Instant Notification on your Covid-19 Stimulus Check

 
Set-up Account Alerts on your O Bee account: Be alerted when funds have been deposited to your account. Set-up account alerts through O Bee online banking, and you will be automatically notified when the payment has been deposited into your account.

 


Track Your Payment: Check your payment status with the IRS and learn more. Track your payment.

Eligibility:

If you filed a 2019 or 2018 tax return and provided the IRS with your current mailing address or direct deposit information, then you won't have to do anything. If you are eligible to receive a second stimulus payment, the IRS will automatically deposit the money into the same account or mail you a check at the last address you provided. You can visit the IRS's website to update your information if your address or direct deposit details have changed. If you believe you will receive the check by mail and would prefer direct deposit, you can also provide your direct deposit information to have the funds electronically deposited into your account.

RECEIVING YOUR PAYMENT

Direct Deposits to Your Checking Account (ACH): If you are eligible to receive a second stimulus payment, the IRS will automatically deposit the money into the same O Bee account. If your direct deposit details have changed, you can visit the IRS's website to update your information.

Paper Checks: If you expect to receive your check by mail, you can deposit it and access your funds from the convenience of your home with the Mobile Deposit feature in the O Bee Mobile Banking app. Download the app for Apple or Android. You can deposit your check at the ATM, drive-thru or night deposit drop-box located at your local branch. You can also deposit your check in-person at your local branch; please visit our Locations page for hours and availability.

Overdrawn Account: If your checking account is overdrawn when your stimulus payment is deposited, funds will automatically cover your overdrawn balance. To avoid this, you may call us, and we can move the funds out of the overdrawn account to your savings for full use of your stimulus money.

Closed Account: O Bee could reopen your account to deposit your funds to get you to access immediately, but if you have a new checking account, we will attempt to post the deposit to your new account. Please note this is a manual process, and the funds may be returned to the IRS; we cannot guarantee to post to your new account. You will need to update your information with the IRS to avoid delays in receiving your stimulus payment. If your payment has been sent to a closed O Bee account, and you don't have another account with us, please contact us as soon as possible. If we do not hear from you within 24-48 hours of receiving your payment, we must return it to the IRS.

Charged off: O Bee will make exceptions as much as possible to assist those in our community.

Watch for scams: The IRS has issued warnings to watch out for scams relating to stimulus payments. Don't give out your personal or bank account information to anyone, even if they claim it's related to your economic impact payment. And don't click on links from email senders you don't recognize. Always go directly to the IRS website to get updates, and watch your mailbox for official correspondence.