Our Fern Hill branch team is second to none. Led by the dynamic Branch Manager, Heidi, this group shines in member service and community engagement. What sets our Fern Hill team apart? It's their dedication to making every customer feel valued and appreciated. From the warm welcome at the door to their expert financial guidance, they always go above and beyond. See for yourself why these folks are the best. click on the link below to learn more about each team member.
Meet the team!
Heidi
Branch Manager
Joined O Bee in 2023
Heidi brings over three decades of experience to her role at O Bee. A Tacoma native, she loves spending time with her family and friends and representing her trivia team, the Twisted Sisters. Heidi is passionate about guiding members to improve their financial lives. She is an enthusiastic, natural leader who fosters a great team spirit in a supportive environment.
Aaron
Member Service Representative
Joined O Bee in 2023
Aaron is a recent Colorado transplant and military spouse. He enjoys photography, hiking, reading, exploring, and pop culture. Aaron is an easy-going, hardworking multi-tasker. Our members and team love him. Aaron is a genuine person with a smile that warms your heart and makes everyone feel important!Alissea
Member Service Representative
Joined O Bee in 2021
Alissea's all about spreading love and light! She deeply loves the color green, Halloween, and sunflowers. Alissea is a problem-solving, hardworking master of all duties. She is proficient in all the day-to-day responsibilities and the "how-to's" of the credit union. Her delightfulness is contagious, creating a positive environment with her colleagues and members.Jennifer
Financial Services Representative
Joined O Bee in 2021
Jennifer is a finance veteran who loves to take on new challenges. She spends her off-hours enjoying "The 4 Fs" – family, friends, fur babies, and football. Jenn is skilled at working with our members to find solutions and assisting them with needed services. She is known for being a fast and efficient colleague with a wealth of knowledge.Kaylyn
Member Service Representative
Joined O Bee in 2023
Originally from Colorado, Kaylyn moved to Washington in 2023. She enjoys crafting, paddle boarding, and spending time with her dog. Kaylyn is the newest team member in Fern Hill but fits in like she has been here forever. Kaylyn brings previous credit union experience to her role. Her knowledge and perspective are immensely valuable.Tana
Member Service Representative
Joined O Bee in 2020
Tana, a lover of simplicity, adores plants and anything orange. She finds happiness in great co-workers and wonderful O Bee members. Tana is our Branch Cheerleader! She knows all of our members by name and welcomes each of them with open arms. She also sets the tone for each day with our associates, whether it is a "good morning," a hug, or tending to all of her Fern Hill Plants that make the branch feel like home!