Automated Teller Machines (ATMs) are a convenient and easy way to access your funds on the go. Unfortunately, fraudsters have many ways to get and use card information. Protecting your information is one of the main lines of defense against ATM fraud.
There are steps you can take to keep your information safe.
Know your surroundings.
When approaching an ATM, have your card in your hand and ready. Look around to ensure there are no suspicious persons or activities nearby.
Look for potential skimmers.
Skimmers are the most common scams used on ATMs. A skimmer is a card reader that captures data from a card's magnetic strip. Before using an ATM, look for damage, tampering, or unusual attachments. Skimmers are often held in place by tape. If something looks off, lightly tug the device to ensure it does not come loose.
Protect your pin.
Look for keypads that appear newer than the rest of the machine or any parts that are a different color.
Cover the buttons with your hand or piece of paper when inputting your pin. Even if no one is around, it is good practice to help keep your information secure.
Only you should have the PIN on your card. Never share, give out, or write down your PIN. O Bee employees (or any other legitimate retailer) will never ask for it.
Make sure the ATM has completed your transaction before you walk away. Always take your receipts with you.
Finally, be sure to check your account balances regularly. Contact the O Bee fraud team if anything looks suspicious.
These small steps can play a big role in helping keep you and your card information safe.