Credit unions are guided by a unique set of values known as the Cooperative Principles. These principles help shape how credit unions serve their Members, support communities, and make decisions every day. While banks are typically focused on generating profits for shareholders, credit unions operate as not-for-profit financial cooperatives built around people helping people.
There are eight Cooperative Principles that guide credit unions worldwide:
1. Voluntary and Open Membership
Credit unions welcome people who qualify within their field of membership and are committed to providing access without discrimination.
2. Democratic Member Control
Members are owners. Each Member has an equal vote, regardless of account size or financial status.
3. Members’ Economic Participation
Members contribute to and benefit from the cooperative. Earnings are reinvested into better rates, services, technology, and community support.
4. Autonomy and Independence
Credit unions remain independent organizations focused on serving Members’ best interests.
5. Education, Training, and Information
Financial education is a core part of the credit union mission, helping Members make informed financial decisions.
6. Cooperation Among Cooperatives
Credit unions work together to strengthen the cooperative movement and better serve Members.
7. Concern for Community
Supporting local communities through outreach, partnerships, and volunteerism is central to the credit union philosophy.
8. Diversity, Equity, and Inclusion
Credit unions strive to create welcoming environments where everyone feels respected, valued, and empowered to succeed financially.
Together, these principles help credit unions stay focused on what matters most: people, community, and financial well-being for all.