Technical Support Scams

A technical support scam (tech support scam) is a fraud in which a scammer claims to offer a legitimate technical support service. Tech support scammers use many different tactics to trick people. Spotting these tactics will help you avoid falling for the scam.

Phone Calls
Scammers may call and pretend to be with a technology company. They might even spoof the caller ID so your phone shows a familiar number from a trusted company. The caller will claim to know that there is something wrong with your computer, and they want to “guide” you through steps to help fix it. They will even ask you to install applications that give them remote access to your device. If you get a phone call out of the blue from someone who says there’s a problem with your computer, hang up. Scammers often pretend to be very kind. Don’t be concerned about “hurting someone’s feelings.” Just hang up—no apology needed. Legitimate tech companies will never contact you to tell you there's a problem with your computer.

Pop-Up Warnings
Tech support scammers may trick you with a pop-up window on your computer screen. It might look like an error message from your operating system or antivirus software. It might even use logos from trusted companies or websites. The message warns you about a security issue on your computer and tells you to call a phone number or click on a link to get help. If you get this pop-up window on your computer, ignore it. Real security warnings and messages never ask you to call a phone number or click a link.

Online Ads and Listings in Search Results Pages
Tech support scammers try to get their websites to appear in search results for tech support. They might also run their own ads online. The scammers are hoping you will call their phone number to get help. If you are looking for tech support, go to a company you know and trust. Stores that sell computer equipment also provide technical support in person.

What to do if you are scammed
If you paid a tech support scammer with a debit or credit card, you may be able to stop the transaction. Contact your credit card company or bank immediately. If you paid with a gift card, contact the company that issued the card.
If you gave a scammer access to your computer, update your security software. Then, run a scan and delete anything it identifies as a problem. If they have your username and password, change your password right away. Update your passwords on other accounts or sites as well. Make sure to use a strong password that contains letters, numbers, and special characters. Report tech support fraud scammers to the Federal Trade Commission (FTC) at Reportfraud.ftc.gov

Tech Support Scams

Technical Support Scams

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O Bee Mobile

Tech Support Scams

Technical Support Scams

Only The Best For Your Children

O Bee Mobile

Only The Best
For Your Children